The Payserv Group is Zimbabwe’s leading provider of Payments and Business Process Outsourcing services targeted at financial and related sectors. The group comprises four business units, Paynet Zimbabwe, AutoPay, Loanserv and Softserv.
Paynet Zimbabwe provides an outsourced payments transfer platform linking twenty-two financial institutions and over one thousand two hundred corporate institutions in all sectors of the Zimbabwean economy. The payments transfer platform is well known as the Paynet system in Zimbabwe and widely used for bulk salary transfers, supplier payments and direct debits. This service has revolutionized the payments space in Zimbabwe, creating an efficient, cost effective and robust method of handling payments by banks.
Autopay provides an outsourced human resources and payroll management service to over a hundred and fifty companies in Zimbabwe, processing general and executive payrolls for its customers. The company is the largest privately owned human resources and payroll management services company in the country. The business model is premised on a need to offer a low cost, highly confidential, reliable and efficient way of managing these human resources functions while freeing Human Resources practitioners to concentrate on strategic aspects of their businesses. HR Executives outsourcing the above functions testify on benefits derived from the outsourcing service
Established in 2005 with a unique approach to payroll based lending, Loanserv (previously, Tradanet) is Zimbabwe’s only outsourced processor of high volume, low value loans. On behalf of financial institutions, Loanserv facilitates loan origination at the employer’s site, and manages repayments from salary deduction and subsequently monitors portfolio performance. For employers, Loanserv automates the administration of internal staff loans.
Softserv bridges the gap between outsourcing and internal administration of IT services. The Business unit delivers Human Resource and Payroll software packages that are customizable to suit individual companies. In addition, Softserv deploys and manages IT Security products and services that enhance both data security and integrity and IT resource usage management for medium to large companies.